Saturday, March 11, 2006

Back and Running Again
Blog

The company that hosts this site, ReadyHosting, has been migrating all their sites to a new hosting platform over the past 4 months or so. I got an e-mail about 5 days ago saying that they would be migrating mine over the week and would let me know when it would be ready for me to test. After that, the domain name would be updated, making the site live.

Well, this morning my website was fairly screwed up. I checked my e-mail and found an e-mail from them saying that my site was migrated early this morning.

The migration was somewhat suspect.

None of my PHP scripts worked (the weather one is still not working, so I have removed it for now). They had managed to restore about 500 files to my site that I deleted about 3 months ago when I moved to Blogger. It had restored a lot of old ASP pages which definately no longer work. And they had introduced a new HTML file in the root folder that I still can't delete.

Not long after I tried to fix it, their web server appeared to crash - it would only return 'Service Unavailable'. This was the case for several hours today, and I apologise if you were trying to connect during that time.

And like Dell, their support desk is fairly useless and can't tell you anything about the problem or when they expect to fix it (their initial response was 24-48 hours, which I told them was unacceptable).

Anyway, other than the weather widget, everything now appears to be going again, but please let me know if you find anything that is broken (I probably haven't noticed it).

ReadyHosting is planning some more maintenance this weekend from Sunday 12am to 9am EST (6pm to 3am NZDT), and they have indicated that some sites may be unavailable sometime during that time - so again my apologies if you can't get through.

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Comments

At 12 Mar 06 2:59 AM, Anonymous said...

Run away!Endurance International Group, from all investigation appears to be nothing other than an investment group that uses webhosting as their primary commodity.Since the migration from "legacy" ReadyHosting, I have received poor customer support, causing complete frustration. The new platform is very flakey, with regard to both ASP and FrontPage, and technicians seem unable to fix the problems, or to properly communicate with their customers.Honestly, I'd run far away from anything haveing to do with Endurance International Group and their new "brands" (readyhosting, purehost, fatcow, powweb, etc.)For what it's worth...your mileage may vary!Regards,Phileo (a friend)


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